The first dental appointment

Initial contact

Many people are planning their first consultation by phone or by going directly to the dental clinic.

Here are questions to ask during this first contact:

  • What are the documents required upon registration and during the first appointment?
  • What are the treatments offered and the fees?
  • What are the terms of payment?
  • What will be the duration of this visit?
  • What is the waiting period to obtain an appointment?
  • How do I submit a claim to my dental insurance? (If you have one)
  • Should I confirm my presence to this appointment and what is the cancellation policy?


For your first appointment, we strongly recommend that you arrive early, as you will be asked to fill out a medical questionnaire about your general health (if you haven’t already done so online). It’s very important to answer all the questions correctly, and to inform your dentist of any special health concerns you may have, such as allergies, current medications and previous surgeries.

Don’t hesitate to mention any details that could help the dentist and his team get to know you better and offer you a service tailored to your needs.

For example, if you

  • if you’re nervous or anxious
  • if you’ve already had a bad experience at a dental clinic;
  • if certain restrictions apply to your appointments (duration, stretching if the mouth remains open too long, pain from cold on certain teeth, etc.);
  • if you need specific information (X-rays, choice of treatments, etc.);

Let us know!

Your first meeting

Your first visit is an opportunity for us to get to know you. A meeting with your hygienist will help us identify your needs and answer any questions you may have.

To improve the appearance of your smile, or to evaluate your child’s smile, we’ll start with an assessment using digital photos and X-rays.


In children, the dentist can detect problems with jaw growth and tooth eruption. Some problems are easier to correct at an early age. A first visit is recommended from the age of 2-3, which is around the time when the child has all his teeth in his mouth. If you notice any problems before this age, don’t hesitate to consult your dentist earlier. This period, when the child is still growing, is ideal for obtaining the best possible treatment results and establishing an oral hygiene routine from an early age. During the consultation, the dentist may also detect a problem that requires a monitoring approach and subsequent intervention.


With the help of the images produced by our digital X-ray machine, it is possible to carry out an analysis of your dentition that will help confirm the best treatment plan. These images are available much more quickly, enabling the dentist to complete the analysis of your case more efficiently.


During your visit, photos are taken to verify in detail all aspects of the teeth, gums and face. Photos are essential to confirm the treatment plan.